O lugar da assistência estudantil na permanência dos alunos do ensino médio integrado

Abstract

This dissertation investigated the role of Student Assistance in the retention of students in Integrated High School programs. The study was conducted with students from the Integrated Technical High School courses in Electronics and Mechatronics, in the 1st, 2nd, and 3rd years, at the Federal Institute of Education, Science and Technology of Amazonas (IFAM), Manaus Industrial District Campus (CMDI). The research objectives were to understand the socioeconomic profile of the students in the Integrated High School program served by the Student Assistance Policy on campus, identifying students' perceptions of the Student Assistance policy at IFAM, verifying the contributions pointed out by students for improving Student Assistance actions, and developing an informative Didactic Guide to help students better understand the Student Assistance Policy at IFAM. The research is descriptive and exploratory in nature with a qualitative approach and used the case study method in the investigated approach. We used bibliographic and documentary research, interviews, and group discussions as data collection instruments to better understand the phenomenon under study. The analysis technique employed was Bardin's (2011) Content Analysis, allowing us to understand students' perceptions of the Student Assistance Policy at IFAM and its impact on student retention and success at the Institute. It was identified that, despite the obstacles and weaknesses found in the IFAM/CMDI policy, students unanimously recognized it as a means of remaining in their academic trajectory at the Institute. However, there is still a significant lack of information about this policy among students, and some students have considerable difficulty understanding the Student Assistance Notices. The research highlighted the need to expand information in the Student Assistance application process. Based on this information, an Educational Product – an electronic didactic guide – entitled: Student Assistance: a guide to selecting benefits, was developed to provide information about Student Assistance at IFAM/CMDI.