Análise do processo de armazenamento de materiais de uma organização industrial em Manaus, Brasil

Abstract

This study analyzed the stages of the materials storage process in an industry operating in the industrial hub of Manaus. The research was based on the theories of processes and storage to build a theoretical architecture that summarizes the state of the art. The method used was a survey, with data collected using a semistructured interview script and another observation script, analyzed using the client-supplier technique and organized using tables summarizing the stages and their contents and objectives. The results showed that a) there are eight stages in the storage process used, including a previous stage of weighing the material; b) the more complex stages are performed with a greater number of sub-stages, which allows for fewer failures in the operations as the labor force and technological instruments are specialized in their execution; and c) the specific objectives of each stage are aligned with the intended objective of the storage process. The findings show that the empirically observed stages are in line with the theoretical architecture of the study, with the first and last stages being, respectively, reception and dispatch, and the intermediate stages varying according to the type of material and specificities of the production process. The main contributions of the study to science were the proposition of a conceptual definition for the materials storage process and the confirmation that this process begins with reception and ends with dispatch, differing in the intermediate stages.