Padronização do planejamento e controle de manutenção através do pilar de manutenção profissional pertencente a metodologia WCM em uma empresa da linha branca do polo industrial de Manaus - AM

Abstract

In today's globalized scenario, pursuing excellence in maintenance management is crucial for companies to maintain their competitiveness in the international market. With the advent of Industry 4.0, the concept of World Class Manufacturing (WCM) emerges, focusing on waste elimination and continuous improvement in efficiency through technical and managerial pillars. In this context, Maintenance Planning and Control (PCM) plays a crucial role in developing plans and policies to ensure the effectiveness of maintenance processes. This article underscores the importance of PCM as an essential facilitator to achieve and maintain the excellence standards required by WCM through the implementation project of the Professional Maintenance Pillar in a white goods industry located in the industrial hub of Manaus, Brazil. As a result of restructuring efforts, including the establishment of indicators, improved data control, and enhanced service efficiency, there was a significant reduction in lost products from 39,903 units in 2020 to 20,962 units in 2021, along with a decrease in equipment downtime from 1.63% to 0.73%.